Answers-Questions

How to buy and receive a ticket

To buy tickets for the event: 

1. On the website of the event press the button “Buy a ticket”. 

2. Choose the required number of tickets and press the button “Issue an invoice” (in case you are a legal body) or the button “Buy” (if you are a physical person).



Picture 1. Buttons for buying tickets 

Important! If you have a promo code for buying promotional tickets, enter this promo code into the corresponding field (Picture 2). After you enter the code, the category will be available for purchase. 



Picture 2. Enter the promo code

Ticket payment information for legal bodies 

To pay for tickets for legal bodies press the button “Issue an invoice”. Further, fill in the registration form for legal bodies (fields marked with * - are mandatory). In the bottom part of the form choose the required categories of tickets and press the button “Send”. A representative of sales department will contact you to specify details and process the documents. 



Picture 3. Selection of ticket categories for attendance 

Ticket payment information for physical persons

To buy and pay for tickets: 

1. Choose the required number of tickets and press the button “Buy”.

2. Fill in the registration form. Fields marked with * - are mandatory. 

Important! If you buy several tickets for the event tick “Holder of the order” mark. This mark is used for highlighting contact details of the person that ordered the tickets for the event. 



Picture 4. “Holder of the order”

3. Press the button “Continue”.

4. On ticket checkout page you need to accept the conditions of public offer agreement and choose the payment method. 

5. After you choose the payment method – enter relevant payment details. 

Important! In case you have not paid for the ticket straightaway, you can return to the checkout page by following the link, which you will receive in the email with confirmation of registration.

6. After you pay for the ticket, you will get an email with electronic ticket for the event and notification about ticket payment. 



Picture 5. Electronic ticket for the event

Important! To attend the event, you have to print the ticket or show the ticket with QR code on your phone.

How to restore a ticket

In case after paying for the ticket and receiving it to your email, you delete the letter with the ticket, you need to restore it. 

To restore the ticket: 

1. On the tickets selection page press the link “Restore a purchased ticket”.



Picture 1. Restoring ticket 

2. Further enter the email, used for ordering the ticket and fill in the check field.



Picture 2. Ticket restoration form 

Important! Enter the email that was used for registering on the website of the event. 

3. Press the button “Send”.

4. Tickets will be sent to the specified email address. 

 

How to return a ticket

In order to return the purchased event tickets, leave a request at Smile-Expo website.

Click on client@smile-expo.com at the website home page.



Fig.1. Leaving a ticket return request

Fill in the payment details used for the ticket purchasing, ticket code and the order number in your request letter.

 

Upcoming exhibitions

VAPEXPO Moscow 2019

Nov 30-Dec 1 2019

VAPEXPO MOSCOW is a legendary international exhibition in the CIS dedicated to the vape industry. The event will take place for the ninth time becoming even more impressive than it used to be.

Kyiv iGaming Affiliate Conference

December 18 2019

Kyiv iGaming Affiliate Conference is an event dedicated to the international experience in gambling legalization and the current state of the Ukrainian initiative.

Minsk iGaming Affiliate Conference 2020

March 5 2020

The second MiAC will again bring together top iGaming affiliate specialists and advertises from the CIS and EU countries in the capital of Belarus. Speakers will reveal all relevant industry trends in 2020 and share case studies.

Ukrainian Gaming Week

11-12 of March 2020

Learn about the latest insights into the Ukrainian and global gambling market. Meet experts and like-minded people at the largest industry exhibition in the country.