Chatbot is an effective tool for communication with clients, optimization of external and internal company processes, reducing costs and increasing profits. Large Ukrainian companies are aware of this, and that is why they are implementing virtual assistants so rapidly. We, Smile-Expo, also realize this.
Therefore, we will organize a business conference dedicated to chatbots usage – ChatBot Conference UA.
The time of chatbots has come
In Ukraine, the first company to develop a chatbot for communication with customers was PrivatBank. Since 2006, the bank has adopted more than 3,000 bots, and currently they are processing about 70% of clients’ queries. Last year, Kyivstar launched a virtual consultant Zoriana, which is currently handling one third of users’ queries. Recently, chatbots were introduced by Nova Poshta and one of the largest petrol stations network WOG.
The giants of the global and local market realize that virtual assistants provide competitive advantages and huge opportunities for business development.
According to Arkady Sandler, a representative of Nanosemantics, which developed Zoriana for Kyivstar, modern robots can collect leads, present company’s products and services, spread news and attractive offers, serve customers, collect data for further analysis, and more.
ChatBot Conference is our response to the global trend
Our company follows world trends, analyzes markets and promptly launches new promising projects. Experts call 2017 a year of chatbots. That is why an international B2B conference dedicated to the development and application of virtual assistants in business ChatBot Conference UA will start this year in Ukraine. The event will take place on the CIS countries territory for the first time.
ChatBot Conference UA will take place in Kyiv on March 29.
Details can be found on the project’s website.
A similar event – ChatBot Conference RU – will be held in Russia. On March 31, Novotel Moscow City hotel will bring together industry experts to discuss practical aspects of bots usage in different areas of business.
New projects by Smile-Expo not to be missed
This year our company will hold a number of new events:
Stay tuned for Smile-Expo updates and keep up with the latest achievements in the world of innovations.