Smile Expo

ChatBot Conference: results of Ukraine’s first chatbot conference

Publication date: 13 apr 2017

ChatBot Conference: results of Ukraine’s first chatbot conference

March 29, Kiev hosted the first Ukrainian B2B conference dedicated to chatbots – ChatBot Conference.

team keeps an eye on the latest trends of innovative technologies in business. The organization of the chatbot forum is a new stage of expanding the range of our activity.

Conference speakers included representatives of the following industries:

  • legal studies (Nestor Dubnevich, lawyer at Juskutum);
  • cryptocurrency trading (Kir Kelevra, CEO at;
  • healthcare (Aleksandr Krakovetskiy, CEO at DevRain Solutions);
  • business protection (Aleksey Ivankin, co-founder of;
  • smart contracts (Evgeniy Sarantsov, managing partner of TCDC).

The conference moderator was Aleksandr Krakovetskiy, CEO at DevRain Solutions. He spoke on the topic dedicated to creation of bot experts for medical and legal sectors using Microsoft Bot Framework, Azure Cognitive Services and NER systems.

David Pichsenmeister, CEO at Oratio, stressed that chat bots would be commonly applied in customer service, content distribution and eCommerce in the near future.

Yuliya Guseva, the head of online chat service at PrivatBank, provided live statistics of chatbot application in the bank, surprising the audience with its profitability: maintenance of one chatbot is 90% cheaper than payment for operator’s work.

Pavel Chishko, the chief bot developer at PrivatBank, conducted the chatbot development workshop that sparked interest of many attendees.

Poplavskiy, a technical evangelist at Microsoft Ukraine, told about key aspects, allowing to adapt users to chatbots. For instance, having successful solutions for issues of any complexity, people won’t refuse bot services.

Aleksandr Demidov, the head of leasing solutions department at 1C-Bitrix, explained that the full-fledged bot development required not only being enthusiastic about the idea but also understanding of the main goal and demand of bot creation.

Smile-Expo expresses gratitude to each attendee, speaker and partner of the conference for their participation.

See you at the next fall ChatBot Conference!

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